Opinions are important!
The parts we supply equip our cars, which we use on a daily basis, since we’re always in them, whether Estafette or Renault 4, for private or professional purposes! Much to the chagrin of our accountant, who would like to see us buy a new van for “investment and VAT” purposes.
Our regular inventories should ensure that you don’t order a part that won’t be dispatched immediately! How awful to order something that’s available, only to receive a message that it’s not! Unfortunately, this sometimes happens, but we always try to apply the communication that goes with it, and to make sure that things are honest and free from the slightest lie, even if for that we have sometimes lost face with delay announcements due to poor communication with our supplier, we learn too!
We’re adapting our site to the problems encountered by our customers, for example in the area of pre-sales, where we still have some way to go in terms of understanding, but things are improving already! This site has been designed by us, according to our criteria of comprehension and navigation. We hope it reflects our expertise and knowledge of the models, as well as our passion for them, via the blog and the adjacent regularly updated communication.
We work hand in hand with our suppliers. We are able to modify the technical characteristics of our products, to make them even more compliant and adapted to your expectations! Paris wasn’t built in a day! But every morning, we get up with the idea that the offer available on our website will always be better!
We always try to treat after-sales service as sincerely and seriously as possible, knowing the joys and disappointments of online shopping, and above all, the imperatives when the car is on deck!
So here are the links to our small community of fans, who follow us, and share their passions with us, at the 4L & Estafette apéros on the first Friday evening of each month (check it out on Facebook), come and take part in the event we organize, Le Temps Jadis, and in the outings programmed by our La Ventouse page, or Estafette Trippers…. In short, our life in a Renault 4 and an Estafette.
So here’s the link to our ratings – you can contribute if you like, we think it’s important.
Remember, there’s a solution to every problem, so the best way is to contact us using the means listed on our contact page!
